To remove a user, please send us an email to support [at] soundtrap.com and notify us about the email address or username of the user.
Also, please tell us if you would like to:
- Remove the user from your school’s Soundtrap account
- Convert the user’s account into a regular consumer account (useful for students above 13 years of age, that are graduating or changing to another school and would like to continue using Soundtrap)
- Completely delete the user’s account from Soundtrap
If you know that you will have this student again in your class in the future and want to temporarily reassign the students seat, please look at this article on "How to reassign seats between students".